Frequently Asked Questions
Everything you need to know about your Après Studio experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How do I initiate a return or exchange?
We offer a 30-day return policy for all unworn items with original tags attached. To start a return, please visit our online portal and enter your order number and email address to receive a prepaid shipping label.
How can I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section for specific garment advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
Are your garments sustainably produced?
Yes, sustainability is at our core. We use organic cotton, recycled polyester, and low-impact dyes. Our factories are audited regularly to ensure fair labor practices and ethical manufacturing standards.
Can I modify or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only accommodate changes or cancellations within 60 minutes of the order being placed. Please contact our support team immediately for assistance.